This Privacy Policy describes how Neviim Insurance Marketing Firm Pvt Ltd. and its affiliates (collectively referred to as “Company”, “we”, “our”, “us”) collect, use, store, share, protect and process your personal data through our website www.neviimimf.in/ , including related mobile websites or applications (hereinafter referred to as the “Platform”).

You may access certain sections of the Platform without registering with us. However, to avail insurance-related services such as policy purchase, renewal, claim assistance or customer support, registration may be required.

We do not offer any products or services outside India. Your personal data will be primarily stored and processed in India. By accessing or using this Platform and its services, you expressly consent to the collection and use of your data in accordance with this Privacy Policy, our Terms of Use, and applicable Indian laws including data protection laws. If you do not agree, please do not use our Platform.

1. Collection of Information

We collect personal and sensitive personal information when you:

• Visit or use our Platform
• Register or create an account
• Purchase or renew an insurance policy
• Submit an insurance proposal
• Contact customer support

Information collected may include:

• Name, Date of Birth, Address
• Mobile Number & Email ID
• PAN / Aadhaar / Identity proof (if legally required)
• Policy details
• Bank account / Payment details (for premium or refund)

Sensitive information such as biometrics or payment authentication may be collected only with your consent and as per law. Non-personal data such as IP address, browser type and device information may also be collected.

If a third-party service collects your information, their privacy policy applies. We are not responsible for their practices.

Important Advisory: Do not share your PIN, password, card details or OTP with anyone claiming to represent us. Report such incidents immediately.

2. Use of Information

We use your information for:

• Insurance policy issuance and renewal
• Premium payment processing
• Claim processing & support
• Identity verification & fraud prevention
• Sending updates, reminders & notifications
• Improving Platform experience and support services
• Legal or regulatory compliance (including IRDAI requirements)

You may opt out of marketing communications anytime.

3. Sharing of Information

We may share your information with:

• Insurance companies / underwriters
• Payment gateway and banking partners
• Customer support or IT providers
• Verification and compliance agencies
• Regulatory authorities when legally required

We do not sell or trade your data to unauthorised third parties.

4. Data Security

We implement reasonable security practices to protect your data from unauthorized access, alteration or misuse. However, as no system is entirely secure, you acknowledge inherent internet risks. You are responsible for maintaining confidentiality of login credentials.

5. Data Retention & Deletion

We retain your data only as long as necessary for legal, regulatory or operational purposes. You may request account deletion; however, data may still be retained if required by IRDAI or legal obligations.

6. User Rights

You have the right to access, update, correct or request deletion of your personal data and withdraw consent prospectively.

7. Consent

By accessing our Platform or submitting data, you provide informed consent for processing. To withdraw consent, write to us with subject "Withdrawal of Consent for Personal Data".

8. Changes to this Policy

We may update this Privacy Policy periodically. Latest versions will be available on the Platform.

9. Contact / Grievance Officer

Neviim Insurance Marketing Firm Pvt Ltd.

Website: https://neviimimf.in/

Email: info@neviimimf.in

Phone: +91 95859 53525